Opening its doors in 2015, 21 Casino has worked hard to produce a casino you’ll want to return to time and again. While the impressive game collection has something to do with that, they don’t skimp on promotions either. It’s an easy site to look around and play at – something you’ll want to do from the start.
Pros and Cons
- Over 900 assorted games
- Play games from Microgaming, NextGen Gaming, and more
- Loyal Royalty program
- Several steps to complete to sign up for an account
- No access to demo games until you are signed up
Promotions and Bonuses
The number 21 is clearly important, as they’re offering you a 121% welcome bonus when you make your first deposit worth £10 or more. Up to £300 in bonus funds is available via this offer. You must use your bonus cash within 30 days of signing up otherwise you’ll lose it. There is a 35x wagering requirement attached to the bonus, but this doesn’t apply to your deposit.
They also have a Grand Spin Circuit event for existing players, along with a Stairway Bonus opportunity offering bonus spins for several named slots. Look out for a Wild Reload bonus too, available every Monday and Tuesday.
The registration process is spread over several screens, each one providing some easy info boxes to fill in. Keeping things simple by breaking everything into bite-sized pieces is a nice touch. The signup email arrived quickly and allowed us to continue and log into the site.
Of course, you’ll need to complete verification prior to getting started at 21 Casino. It may be frustrating to wait to play even the demos until you’ve got a verified account with them, but it is a necessary step to comply with the law. It’s a sign 21 Casino is one to be trusted and enjoyed.
Deposits and Withdrawals
Try as we might, we didn’t find evidence of a banking or cashier page anywhere on the site. The only way you can learn about this is by signing up for an account and viewing the information in there. We do believe it would be better to have more info on this before you sign up.
That said, you can spot several payment logos at the bottom of the site. 21 Casino accepts Visa and Mastercard, along with Maestro – not always available at all casinos. You could also choose a web wallet such as Skrill, paysafecard, PayPal, or Neteller. Bank wire is also a possibility.
Most players want to dive straight into the games area, and 21 Casino makes it easy to do this. You can access it before you decide whether to sign up, direct from the menu at the top of every page. You’ve then got seven game areas to look at, with new games and top games appearing at the head of that collection.
We liked the search option and the filter too. The filter helps you reduce what is a large games collection, letting you search by provider, most popular, A to Z, and even Z to A. You can also request the results to appear with the RTP value on the screen. That’s not something we’ve seen at too many other casinos.
The responsive site design plays out beautifully on mobile devices. Here, the main areas and menu options appear at the bottom of the page. You can still scroll to view various areas and game highlights though, so you soon get an idea of what awaits you. The clear login and signup options are placed at the top of the screen and remain in view even as you browse the site. If 21 Casino is the first mobile casino you’ve visited, you’ll wish every other casino was this good.
There is no initial hint to the software developers involved with 21 Casino. However, if you check the filter on the games page, you’ll see over 80 software developers named there. That said, some of the lesser-known names we chose didn’t have any games included just yet. You can expect to see big names including Microgaming, Barcrest, NetEnt, and NextGen Gaming with games on the site though. Watch for others including Lightning Box and Thunderkick too.
The site has 950+ games overall, split into the sections like Slots, Jackpot Slots, Table Games, Live Casino Games and Other Games.
You can never be sure what might appear in the other section, but 21 Casino offers scratch versions of several slots, such as Irish Eyes Scratch. You can also look out for Virtual Champions, Virtual Soccer, and Reely Bingo. You also have a section reserved for the newest games to appear at the casino, along with another one for the most played games there. Hovering over any game reveals the volatility level, reels, and available paylines to play on.
There may only be 16 Live Dealer Games to play at 21 Casino, but you’ll find a diverse mix of delights in there, like three card poker, Football Studio, Deal or No Deal and of course Roulette and Blackjack.
Again, the volatility level is mentioned, so you can choose something that suits your own level of risk. It’s a good collection given its limited size.
This is called the Loyal Royalty program. It works much like any other, giving you loyalty points whenever you make a real wager at the casino. You receive points per £10 wagered depending on the game you’ve chosen. Roulette gives the lowest point at 0.25, while slots and scratch cards rank highest with 2 points per £10 wagered.
When you amass 200 loyalty points, you can claim £1 in bonus money. You can choose to collect more and cash them in later if you wish, with a maximum of 10,000 to be redeemed in a single day.
Support and Security
The casino has a live chat feature open for everyone to use. You can find it at the bottom of each page. You aren’t required to enter an email address to use it either. You can also view a series of links at the bottom of the site, leading you to various pages such as terms and conditions, responsible gambling, and their promotions page.
They don’t provide an FAQ area though, which is a surprise. That means you could end up using the live chat rather more than you would at other casinos. You can also read about their regulatory details at the bottom of the site. They are registered with the UK Gambling Commission, the Malta Gaming Authority, and the Swedish Gambling Authority.
The responsible gambling link is easily found at the bottom of every site page. This takes you to a page detailing their efforts to provide player protection tools such as gambling limits, deposit limits, and game time reminders. There is also lots of info on self-exclusion if needed. Further down that page, you can find a direct link to GAMSTOP, Gamble Aware, and Gamblers Anonymous. They also encourage players to contact customer support if they run into any issues or require help.
21 Casino is a superb casino offering great looks married to a top-quality gaming experience. We feel they should soon include an FAQ and banking page, as those are the two major omissions so far. We like their transparency regarding regulatory details and the support they give to players though. Their signup process supports this. 21 Casino certainly is a good place to enjoy a wealth of casino games.