Pros and Cons
- No deposit welcome bonus
- Nightly live casino shows
- Desktop and mobile casino available
- No landline customer support number
- Not many promotions
21.co.uk Promotions and bonuses
At the time of our review, new members at 21.co.uk stand to receive a £10 no deposit bonus just for signing up. The bonus carries a 50x wagering requirement and winnings are capped at £50. What’s more, you can unlock as much as £50 in cash when playing live casino games. This bonus is spread out over your first two deposits and you need to opt-in via the My Promotions page if it’s something you fancy. The wagering requirements are high at 75x, and you need to deposit either £10, £25 or £50 to qualify.
Game Options at 21.co.uk
If you want to see everything on offer at 21.co.uk, simply head over to the Casino lobby, where you’ll find all the relevant categories. There’s everything here from slots and table games to a thrilling live casino and more.
21.co.uk packs in over 600 slot games, with new titles rolled out on a regular basis. These include titles from the likes of NetEnt, IGT and a host of other big brands. You’ll find exciting titles like Da Vinci Diamonds, Morty Megaways and one of our favourites, Ghostbusters Plus.
If you’re on the hunt for a jackpot, 21.co.uk doesn’t disappoint. During our review, we counted over 60 progressive jackpot slots, including popular titles like Cleopatra Diamond Spins, Deal or No Deal Megaways and Fishin’ Frenzy.
Live Dealer/Casino Games
UK players can enjoy an array of Live Dealer Games at this online casino. You’ll find the live dealer section in the top menu on the site. Head over and choose from options like live poker, live roulette, live baccarat and live blackjack, courtesy of Evolution Gaming.
Other Online Casino Games
21.co.uk may be all about the slots, but you’ll also find over 20 instant win games on the site, including a few developed by Slingo. Besides that, there’s also a variety of scratch cards and keno variants.
Registration at 21.co.uk
21.co.uk is part of the LeoVegas Group, so we were in for a straightforward sign-up process during our review. After filling in the usual details, we were required to complete a quick verification, which is standard stuff for a legit operator. In fact, we’d question a casino if they didn’t require some form of verification.
Deposits and withdrawals
There are various banking methods to choose from at this online casino, including the regular options like Maestro, MasterCard, Trustly, Neteller, Skrill and Paysafecard. The minimum deposit amount is all of £10.
As for getting your hands on your winnings, withdrawal times depend on which banking method you use. Processing times sit at around 24-hours for e-wallets, while card payments can take up to 5 working days. The withdrawal limit is capped at £25,000 per week.
21.co.uk’s User Experience
21.co.uk serves up a rather calming, dark theme complete with an easy to navigate instant play lobby. The games are clearly organised into their relevant categories, but it would be nice if there were a few more ways to filter them down. Each game has an information page complete with a short review, RTP and betting information, which is a nice touch.
21.co.uk really knows its audience, and for UK players, that means there is both an Android and an iOS app available for on-the-go gaming. We found the mobile casino just as user-friendly as the main site, with smooth navigation and quick access to all the necessary functions, like banking and customer support. If you prefer, you do have the option of instant play via your mobile device’s browser.
The games at 21 online casino come from over two dozen different providers, including the likes of Blueprint Gaming, iSoftBet, Microgaming, IGT and NetEnt, to name a few. That means you’re in for a wide range of games and plenty of different themes. It’s an excellent line-up set on a top-class platform that offers smooth gameplay and navigation, along with the option to download the casino software or have fun in instant play mode.
VIP programmes offered by 21.co.uk
You’ll find an unofficial VIP programme at 21.co.uk. While UK restrictions are somewhat strict on allowing casinos to detail their offers for loyal players, we did a little digging. It turns out the casino monitors activity and then extends an invitation to its VIP club. The benefits are similar to that of other casinos, such as faster payouts, VIP bonuses and your own account manager.
Support and security
Customer support is a serious business at this casino. There’s everything from an FAQ section to a 24/7 live chat and an email address. We tried out the email option and received a response within a couple of hours. If you need instant help, live chat is your best bet, as you can speak to an agent immediately.
As for security measures, the casino uses SSL technology, is regularly audited for fairness and holds a UK Gambling Commission license, offering you peace of mind that your details and your money are always secure.
As a LeoVegas Casino, 21.co.uk is serious about responsible gaming. There’s a full-page devoted to it, and it’s here that you will find information on reality checks, self-assessments, time out options, deposit limits, parental controls and even self-exclusion. There are even links to outside organisations that help with problem gambling, and players must be 18 years or older to sign up at the casino.
21.co.uk - In summary
21.co.uk’s no deposit bonus is a good way to kick off your experience at the casino. But that’s not all that piqued our interest. There are plenty of UK-friendly payment options and fast withdrawal times, along with a £10 minimum deposit amount, which appeals to most types of players. While there may not be a help phone line, there are the options of live chat and email, and the FAQ section covers are all the usual issues. Most importantly, we enjoyed the wide selection of slots on a site that’s a breeze to navigate. Do we recommend 21.co.uk? You bet we do!