Matchbook Casino is part of an increasing trend that combines the standard online casino experience with a sportsbook. It's a good idea in principle, because it saves you having to go back and forth between different sites for different things. With a focus on being innovative and fluid, Matchbook also wants to make sure that its players get the best value from commissions and their existing markets before expanding.
While Matchbook has only two software providers (if you count its propriety software) supplying its games and platform, it has one of the best – NetEnt. This means you get access to a variety of excellent slots and live casino games. The site is a little more cluttered than some others, but it works smoothly and is responsive whether you're on mobile or desktop. There's also a dedicated mobile app.
There's quite a lot to navigate on Matchbook – a sportsbook and all the information related to it, as well as slots and table games. This is handled pretty well though, thanks to a simple and clean design across all platforms. Having the dedicated app makes things even easier on a mobile or tablet too.
When it comes to gaming options, Matchbook is at both its strongest and its weakest. The fact that you can flip between live casino games, slots, standard casino and a fully blown sportsbook is certainly fantastic.
The problem is that at the time of writing this review, the slot selection in particular is pretty limited. Most competitor sites have hundreds to choose from, whereas here you'll find fewer than 200 titles. All things considered it’s not a major problem, especially as the quality of these games is high, but worth knowing if you want a huge amount of choice. The live casino elements are just as good as any competitor site, and there's four varieties of video poker – more than some specialist sites.
The Matchbook online casino falls down a little here, but it's probably unavoidable. The sheer amount of information and options available mean that the site has to be fairly cluttered, so you can access all the elements quickly and easily.
The front page is similar to most other casino sites, so you can simply scroll down to browse slots and games. There are buttons to filter your results, but rather annoyingly the bar they're attached to doesn't scroll with you – a minor issue, but something that could streamline the interactivity of the casino section.
There's a sidebar which, although it does obstruct some of the screen, gives you instant access to the sportsbook from the casino. The information on the sportsbook section is very clearly presented though, thanks to a simple and concise design. Getting back to the casino is a button click away as well. Other than that, everything is clear and self-explanatory.
Promotions and Bonuses
When you sign up to Matchbook, you'll get a slots bonus of 100% up to £100. This is very similar to many other sites, so nothing to write home about in terms of originality, but a good way to get started. Once you've joined however, you become eligible for a variety of other offers across all the platform's different games. There's a 50% live dealer bonus up to 200% for example, as well as a variety of slot offers and live table bonus funds, all of which are possible for you to claim from time to time while you're a member.
Deposit and Withdrawal
Depositing is simple and instant with any of the available services. The site accepts debit and credit cards, as well as Skrill and Neteller. The fastest way to withdraw is to use E-wallet, which takes up to 24 hours. While there are no listed withdrawal limits, you may find that they take up to 72 hours for processing. The E-wallet options are very good though, and mean you can get your winnings more quickly than with some other sites.
Support and Security
Matchbook does a great job of putting its customer care at the forefront of its site. You can find the support and help centre easily, as well as the live chat no matter where you are on the site. The promotions are well explained, and the FAQ page is clear and extensive. There's also a detailed ‘getting started’ section at the bottom of the site to help get you rolling if you're new to the world of online betting and gaming.
Security wise, your payment data and other sensitive information is fully encrypted, but the site also asks for full identification via ID such as a driving licence, passport, or national ID card, which helps to protect against fraud.