The retail brand of Gala, Buzz Bingo is a live operator that entered the online sector in September 2018. Drawing inspiration from its network of UK bingo halls and combining it with Playtech’s industry-leading software, Buzz Bingo is an emerging brand that offers a platform buzzing with games, features and promotions.
Software & Usability
A Playtech-powered platform always performs well and Buzz Bingo is no exception. When you first land on the homepage, an offer to receive desktop push notifications as well as a virtual membership card await. Although the membership card is slightly gimmicky, the code generated does work inside Buzz Bingo’s retail venues. The idea is a nod to the game’s roots, something we feel is a nice touch.
Once you’re inside the site, the dynamic software works on all screen sizes and Playtech’s engine ensures the games are reliable and fair. If there’s one aspect of Buzz Bingo that some players may not like, it’s the fact it’s full of box-outs. Because there are so many things to choose from, the pages are a little busy. If you love to skip from game-to-game, the structure is great. However, if you’d prefer a more relaxed experience, you may have to get accustomed to the layout of Buzz Bingo.
In terms of bingo offerings, Buzz might not have the most varied portfolio in the industry but that doesn’t mean you should write it off without a second thought. In real terms, you’ll get to choose from a variety of 90-ball variants that range from free-play to real-money progressive jackpot games. While it would be nice to see 75-ball and some speed bingo variants, Buzz Bingo comes on strong when you look at its exclusive rooms.
Topping the bill is Buzz Bingo Blast. A 36-ball game that costs £0.20 to play, Blast has a fixed jackpot as well as a community jackpot that’s split between the active players when a full house is made within 18 calls. In addition to Blast, you’ll find Value Bingo and a Newbie Room where new members can get a feel for the site and win some cash without spending a penny.
Finally, with Playtech as a partner, you’ll find upwards of 150 online slots and table games, including popular titles such as Rainbow Riches and King Kong Cash.
Being part of the Gala Bingo chain means that Buzz Bingo is well connected on every level. Its network of clubs around the UK help to form a national meeting point for players, while in-game chatrooms allow you to converse with your peers.
For us, the best community feature is the 'buddies' option. Once you’ve found someone you click with, you can list them as a buddy and get notifications when they’re online. Then, by logging into the buddies section of your account, you can see where they’re playing and join the action or simply stop by for a chat.
Promotions & Bonuses
As we’ve said, new players get access to the Newbie Room. The door to this room is open for seven days and you’ll have the choice to play free of charge or, if you want to improve your chances of success, buy 'super' tickets that cost £0.02 each. The Buzz Bingo welcome package also includes a combination of bonus cash and free spins. Perhaps the most interesting aspect of the welcome bonus is that winnings are paid out in real cash.
Unlike other online bingo operators that ask you to wager X amount in order to unlock your bonus funds, Buzz Bingo gives you the ability to play and win for free. The reason it’s able to do this is because the bonus isn’t cashable. Therefore, if you don’t win, you don’t get anything. However, the upside is that it won’t cost you anything to play and, if you do get lucky, the money is yours to keep.
Support & Security
Buzz Bingo is fully licensed by the UK Gambling Commission (UKGC), as is Playtech. This means the software has been tested by a third-party agency to ensure everything is fair. Additionally, the site itself is secured by SSL encrypted software and your funds are kept in specially segregated accounts to help protect them from fraud and bankruptcy.
Finally, because this site is an offshoot of Gala Bingo, you can visit any of Buzz Bingo’s live venues and speak to a team member when you need help. For a more direct point approach, you can call the customer service team between 8am and 10pm GMT, send an email or use the live chat widget.