Overview
Founded in 2018, Playzee is a fairly new casino. The site's mascot is a sympathetic looking scientist, Zeegmund. And it's quite easy to tell that Playzee played along with that same thematic in the site's design. The color scheme and the interface do a good job at bringing it to life. With a nice range of games on offer, Playzee should be considered a successful experiment. The casino is managed by White Hat Gaming.
Pros and Cons
Pros
- Daily Offers
- Great VIP program
- Good selection of progressive jackpot slots
Cons
- UK players are excluded from the first deposit bonus
- The live casino tab did not show any games during the test
Promotions and Bonuses
Playzee offers the Zee Welcome Bonus. The first deposit, from a £20 minimum up to £300 maximum, offers a 100% bonus. Along with this, players earn 100 Zee spins on Starburst and 500 additional Zee points. Players earn 10 daily spins for the first 10 days. Wins from Zee spins are limited to £50 per deposit. The bonus must be wagered at 35 times the sum of the initial deposit and bonuses before any withdrawal. While Bonus points expire after 30 days, the spins must be used within 24 hours. The second deposit gives a 50% bonus up to £500 maximum, with 25 spins on Gonzo's Quest. Finally, the third deposit offers a 25% bonus, up to £700, with 25 spins on Reel Rush. The offer is available for the first 15 days after joining.
It's worth mentioning that Playzee has daily promotions. Each day has something different going on, which is a nice treat. Sunday, the Zee Club Day, is when the magic happens. Different bonuses are available depending on the player's activity level. Zee Club members earn 5 spins. Master Zee members get 20 spins. Doctor Zee members get 50 spins. Professor Zoe and the Zee Secret Society members earn bonuses of £50 and £100, respectively. The only requirement is making either a minimum deposit during the week or a £5 cash bet. Conditions from the other promos also apply.
Registration
Signing up for a new account is fairly simple. First, enter you first and last name, gender, birth date and country. Next, enter your email, phone number, address, city and the postcode. Moving on to the final step, just register your username and password. Then, choose your currency from one of six options - CAD, EUR, GBP, NOK, NZD or SEK. Everything is done once you agree to the terms and conditions.
Deposits and Withdrawals
Playzee's options are the conventional ones. Credit and debit cards, bank transfers, Skrill, Neteller and PaySafeCard. Trustly is available in Finland, while Interac is available for Canadian residents. The site does feature a PayPal logo, but it's not listed among the payment methods.
User Experience
Playzee has one of the nicest interfaces. The teal and white color scheme works really well and is pretty distinctive. Everything is fairly intuitive and well-organized. Finnish, French, German, Norwegian and Swedish are the other language options available. The gaming lobby follows the same pattern. It's possible to sort the games out in a number of different ways. One of the alternatives is to do it by game type. The options here are slots, jackpots, live casino, card games, table games and video poker. It's also possible to sort them out by provider. Playzee offers titles from 67 different studios. There is even a play for fun option in case you just want to relax for a bit and don't feel like playing for real.
A highlight is the progressive jackpots session, with eight different games on offer. A live counter is updated in real time with each game's total winnings, which is a cool feature. On the downside, the live casino tab did not show any games during the test. But this is why the search bar exists, so it's not that big of a problem to deal with.
Mobile Usability
Playzee does not have an app version. You can only access the casino from your mobile using the classic method. Open your browser and type playzee.com in order to do so. The mobile version looks different enough from the desktop one to tell that it isn't just a simple port. That being said, the positive points from the desktop version do carry over. It's a very intuitive interface, and therefore very easy to navigate. There is a good number of games available as well. The lack of a dedicated app doesn't hurt Playzee.
Software
Playzee offers titles from 67 different studios. As one would expect, the big studios such as NetEnt, Microgaming, PlaynGo and Evolution are here. There is a good mix of bigger and smaller developers.
Game Options
It seems that this is where Professor Zeegmund goes into mad scientist mode. Playzee has more than 1,000 different slot games available. There are 33 card games, 19 table games and six video poker options as well. A varied portfolio that will keep players entertained for a long time.
Live Casino
As previously mentioned, the live casino tab did not show any games during the test. But it's perfectly possible to see what's on offer by scrolling through the game section. Playzee offers what you would expect here. Baccarat, Caribbean Stud Poker, Hold'em Poker and Blackjack are some of the options.
VIP Programs
Professor Zeegmund offers some interesting VIP programs. Playzee has four different levels of VIP membership. The first one is Zee Club, which only requires a £10 deposit. Up next is the Master Zee status, which is achieved after collecting 7,500 Zee points. From Master Zee, players will then proceed to the Doctor Zee ranks. This position is achieved after collecting 15,000 Zee points. Players at the Doctor Zee level must accumulate at least 3,000 points per month to retain their status. Next up the order is Professor Zee, which is achieved after accumulating 10,000 points. To remain at this level, players require 10,000 monthly points. Finally is the Zee Secret Society. As the name implies, it is only accessible through an invitation. Individuals from this very exclusive group will retain their spot without any further requirements.
Support and Security
Press the toggle button on the top left corner to find the contact us tab. Playzee has a comprehensive FAQ section, which is extremely helpful. In case the FAQ doesn't answer your questions, then live support is available. Playzee has a 24/7 support team and a live chat option. Simply type in your questions and the support team will get in touch immediately. There is an email address as well, but no phone number. Playzee is managed by White Hat Gaming. It is licensed and regulated by the Gambling Commission of Great Britain, the Swedish Gambling Authority and the Malta Gaming Authority.
Responsible Gambling
Playzee does have a responsible gambling policy in place. Players have the option for self-imposed limits. These self-imposed limits are valid for 24 hours, seven days or 28 days. Increasing the limit requires additional confirmation and is only possible after a 24-hour period. Another tool is the hourly reality check. It shows your total bets and losses over the course of a session. This is a good way to keep track of what's going on, knowing when to stop. Users can also lock themselves out of an account. This option is available for a period of 24 hours up to 6 weeks. Account closure is also available. In extreme cases, there is the self-exclusion option. Users can determine a period of time during which it won't be possible to access the account. They won't be allowed to create new accounts either. Users may request to end the self-exclusion period, but the request will only be approved after an internal review by the staff.
In Summary
Overall, Playzee does a good job at offering a comfortable gaming environment. Some minor issues still need to be worked on, but nothing too serious. UK residents are excluded from the first deposit bonus, but are still allowed to play. A minor setback, but Playzee does a good job at making up for it with good promos. Some tabs didn't work during the test, but it's easy to work around using other tools. Make sure to pay Zeegmund a visit.
