New players looking to get involved can avail of their cracking welcome bonus All in all, you can a matched deposit bonus up to £50 and a generous 100 Bonus Spins.
Pros and Cons
Pros
- New slot releases added constantly
- Excellent loyalty program available
- Wide range of responsible gambling tools available
Cons
- Customer Support is not 24/7
- Amount of table games available is limited
Plaza Royal Promotions and bonuses
The welcome bonus at Plaza Royal casino will appeal to a lot of players. They're offering new customers up to £50 in a matched deposit bonus and 100 bonus spins.The bonuses plus any winnings from the bonus spins are subject to a 35x wagering requirement prior to cashing out. Other Ts and Cs apply too.
There's more at Plaza Royal than the welcome bonus though. They frequently run slot leaderboard promotions too, and have a substantial loyalty scheme. As with most loyalty programs, players earn points by playing casino games. The more points you build up, the higher your loyalty level goes (and the greater your rewards become), ranging from new member, to bronze, all the way up to Prestige.
Game Options at Plaza Royal
While some players might feel a little let down by the amount of options available in terms of table games at Plaza Royal, this certainly does not take away from the offering's quality. Those looking for sheer numbers to offer variety should be more than happy with the slots available though, with almost 1,000 to choose from, provided by software giants like NetEnt, Play'n GO and NextGen, among others.
Slots
At the time of review, there are just shy of 1,000 different online slots available at Plaza Royal casino. There's a great blend of the old and new amongst those. Players will find the latest releases in the 'New' section, all time favourites like Gonzo's Quest and Book of Dead in the 'Featured' section and the 'Slots' section allows you to explore and find older games many may have forgotten, like the ever popular Eye of Horus slot.
Progressive Slots
While the range of progressive jackpots available at Plaza Royal isn't as big as you might find elsewhere, the quality on offer from the limited offering is quite good. Among the featured jackpot slots are Play'n GO's Wealth series and Divine Fortune. There are just under 20 jackpot on offer currently.
Table Games
Similar to the progressive jackpot slots variety, the table games found at Plaza Royal are somewhat lacking in terms of volume. The majority of games available are either blackjack or roulette. Despite this, betting limits should suit all players, with minimum stakes set as low as 10c on some games, with much, much bigger bets available for high rollers.
Live Dealer/Casino Games
By offering players a selection of live dealer games from two of the best software providers in the industry, Plaza Royal really do have a fantastic live casino offering. Everything a casino player could want can be found here, with countless live roulette and blackjack tables, over 10 game shows, tons of live Baccarat tables and even a handful of live poker games all on offer. Stakes on some of these games start for as low as 10c, so whether you're new to live dealer games or a seasoned vet, you should feel right at home here.
Registration at Plaza Royal
Opening a new account at Plaza Royal casino is a simple two step process. On the first page, enter your e-mail address and choose a username and secure password. Onto the next page, where your personal information – name, address and date of birth – are added. Once you've given this information, your account is set up and you're given the option to set a deposit limit on your account. An email confirming your account details is also sent as confirmation. We found that no verification took place at this point, so it will likely be when processing a withdrawal for the first time, judging by other online casinos.
Deposits and withdrawals
The range of payment methods accepted by Plaza Royal is about what you should expect from most online casinos. Players can deposit by a number of methods. These are Visa / Mastercard, ecoPayz, Skrill, Neteller, MuchBetter and paysafecard.
The minimum deposit for all of these is set at £10 and your deposit will be processed instantly. The maximum amount will vary depending on the payment method and perhaps from account to account too.
For withdrawals, the minimum amount is set at £10 for all methods, while the maximum is £7,000 per month. This amount may be increased for players at higher loyalty levels. The expected processing time ranges from instant to 6 business days for some card withdrawals, but we found it generally took a couple of days to be fully processed.
Plaza Royal’s User Experience
The layout of the Playa Royal casino lobby is simple and straightforward. There aren't too many bells and whistles, with just 6 tabs for players to choose from – Featured Games, New, Slots, Jackpots, Table Games, All Games. Right there beside these tabs is a search function, where you can enter the name or partial name of a game and are presented with he results. It's clean, easy to use and while some sites go for a bulkier, more personalised experience, it really is hard to fault the more minimalist approach. The lobby is quick and responsive, load times are rapid, and both the casino and live casino lobbies are laid out in such a way that it's difficult to get lost, with everything pretty easy to find, while not lacking in detail.
Mobile Casino
There are currently no dedicated iOS or Android apps available for Plaza Royal casino, but that doesn't mean the mobile experience isn't a smooth one. All lobbies and game windows are optimised to fit seamlessly on all mobile screens. There's no negative impact on speed wither, with a set amount of games loading at a time with a "+" button expanding more if you choose to do so.
If you're looking for the same quick access having an app gives you, simply save a bookmark to your mobile devices home screen and you can be playing at Plaza Royal in no time.
Plaza Royal Software
The bulk of Plaza Royal's slot games seem to come from three software providers. NetEnt, Play'n GO and NextGen are responsible for quite a large amount of the online slot machines available, but there are plenty of games from other studios. There are plenty of others though, with StakeLogic, Red Tiger and Pragmatic Play featuring among the multitude of providers who supply Plaza Royal's casino games.
As for Live Casino, Authentic Gaming and Evolution, two of the top dogs in the live casino world, provide a fantastic range of high quality live dealer games.
VIP programs offered by Plaza Royal
Plaza Royal's VIP program is entirely transparent, in that players can move up to the Platinum loyalty level in order to avail of the great perks on offer. Access to the Premium and Prestige loyalty levels is by invite only, but for those who crack the nod, the rewards are plentiful. These include a personal account manager, faster cash outs, upgraded bonuses and more.
Support and security
As they say on site, Plaza Royal is committed to CARE – Customers Are Really Everything. Their support team is available by Live Chat or e-mail from 8am to midnight (CET) every day. They can be reached by going through the 'Contact Us' link on site.
When it comes to security, players at Plaza Royal have nothing to be concerned about, particularly when it comes to payment processing. While payments are being processed, Plaza Royal uses the latest in SS encryption technology to see to it that all sensitive data is kept entirely secure.
Responsible gambling
The responsible gaming tools available at Plaza Royal really are top notch. Players can avail of daily, weekly or monthly deposit limits, cooling off periods, self exclusion, reality checks or session time limits. The Responsible Gaming section at the bottom of the home page also contains useful contact information for organisations such as the Gambling Therapy Helpline and Gamblers Anonymous.
Considering the first time responsible gaming came up in our time at Plaza Royal was when we were given the option of setting a deposit limit upon registration, it really isn't surprising to see how seriously they take their commitment to the matter.
Plaza Royal - In summary
It's hard to find too much to grumble about at Plaza Royal casino. The site itself is easy to use, the welcome bonus is one of the better ones on the market, and the range of casino games should suit the interests of most players. The banking options make depositing and of course cashing out as quick and straightforward as possible. The graphic on the homepage says 'Welcome to fabulous Plaza Royal Casino' and there's no reason to think the experience doesn't live up to that.
